Editor’s Note: Desert Tech issued the following recall on SRS rifles, conversion kits, and bolts on March 1, 2021.
Dear Desert Tech Customers and Dealer Partners,
We were recently made aware of a heat treat issue with our SRS strikers. There was a batch of strikers that were heat treated beyond the standard certification making them brittle. This could result in your striker breaking. The striker is located inside the bolt body of your bolt assembly. This is a safety concer, and we are issuing an immediate recall on parts from that batch.
If you received or purchased an SRS rifle, conversion kit, or bolt between December 8th, 2020 and now, please contact our warranty department by emailing [email protected]. for immediate replacement. Parts, labor, and shipping costs will be covered by Desert Tech. DO NOT attempt to use or fire your rifle before sending in your bolt for replacement.
To complete a recall claim, dealers and customers will be required to return thier bolts to Desert Tech for review and replacement. We anticipate that turnaround tmie for your bolt will be within 2 weeks from the date that it is received by Desert Tech.
Our biggest concern is the safety of our customers and their experience with our proucts. Our goal is to keep this process simple and efficient to imrpove turnaround and mitigate any safety concerns.
Sincerely,
Nicholas Young
Chief Executive Office
